Mental health and wellbeing

Support for parents and carers – looking after ourselves

It’s really important as parents/carers that we look after ourselves so that we can best support those that we care for. This isn’t always easy and sometimes we need some support and guidance to look after our own mental health as well as learning about how to best support others.  Here you will find a list of services, charities and resources that can help:

Phone lines

  • Family Action helpline – call 0808 802 6666 or text 07537 404 282 (9am-9pm Mon-Fri), also via email or webchat on website.
  • Family Lives helpline – call 0808 800 2222 (Mon-Fri 9am-9pm, Sat-Sun 10am-3pm), also via email or webchat on website.
  • Young Minds Parents helpline – call 0808 802 5544 (Mon-Fri, 9:30-4pm), also via email or webchat on website.
  • Lifeline is a helpline for adults in Cambridgeshire and Peterborough. Trained staff can discuss issues affecting mood and wellbeing during this time, or signpost to other sources of support. Call 11am-11pm on 0808 808 2121.

Websites

Emotional Health and Wellbeing Service have dedicated helplines to advise and support parent carers and young people.

Keep Your Head brings together good, reliable information on mental health and wellbeing for children and young people as well as their families and carers.

Anna Freud National Centre for Children and Families – offer advice and guidance to parents and carers to help them support a children and young people who may be struggling with poor mental health.

The Cogwheel Trust – a Cambridgeshire-based charity which works to improve the emotional and mental wellbeing of local people. Cogwheel provides a range of counselling services for all ages (in-person and online) including providing services which are affordable to those on low and limited incomes.

Young Minds  – help parents and carers who are worried about their child’s mental health with tips, information and advice online and through their Parents Helpline service.

Mind – provide advice and support to empower anyone experiencing a mental health problem.

Family Lives  – support with all aspects of family life that include all stages of a child’s development, issues with schools and parenting/relationship support. They also respond when life becomes more complicated and provide support around family breakdown, aggression in the home, bullying, teenage risky behaviour and mental health concerns of both parents and their children.

Click Relationships  – relationship help specifically for people who are disabled / neurodivergent.

The Sleep Charity – leading, independent expert voices on sleep issues in the UK. They are here to help everyone get a better night’s sleep. Whether it’s advice, education or support for children, teenagers, adults, workplaces or professionals, they are on hand with expert knowledge, resources and accredited training.

Triple P Parenting – Triple P is a parenting programme, but it doesn’t tell you how to be a parent. It’s more like a toolbox of ideas. You choose the strategies you need. You choose the way you want to use them. It’s all about making Triple P work for you.

Shout Crisis Text Line – provides free, confidential support, 24/7 via text. Text 85258 for any painful emotion for which you need support.

Beat  – help with eating problems and disorders.

The Kite Trust – support parents, carers and other family members of LGBTQ+ young people in Cambridgeshire, Peterborough and surrounding areas through information, support and groups.

The Proud Trust  – help to talk about being LGBTQ+.

Gingerbread – provide information to help single parents support themselves and their family.

Healthy You – free service for Cambridgeshire and Peterborough residents who are looking to make changes to their lifestyle. Whether you want help to stop smoking, lead a more active lifestyle, lose some weight, or simply take advantage of the NHS Health Checks, Healthy You – funded by Cambridgeshire County Council and Peterborough City Council – can help you.

Group Therapy Centre – charity commissioned by Cambridge & Peterborough NHS to provide group therapy in Cambridgeshire. We offer therapy for local people experiencing emotional and mental health worries.

Lifecraft – user-led organisation for adults in the Cambridgeshire and Peterborough area who have experience of mental health difficulties in their lives. Provide a number of services to support the wellbeing of people with mental health difficulties including a range of weekly creative and recovery support groups and social activities, a Counselling Service and Lifeline, a telephone helpline.

Samaritans – for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.

Headroom from the BBC is a dedicated online resource; a toolkit for the mind to help people look after themselves with practical everyday tips, inspiring personal stories, activities and music mixes to boost your mood, escape and relax.

Papyrus – provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person.

How Are You Cambridgeshire and Peterborough – bringing together everything in the local community that is good for wellbeing.

Apps

Active 10 – helps to improve your physical activity levels.

Best – You – helps to improve your physical activity levels and your general mental wellbeing, stop or reduce alcohol, drug or cigarette use and connect with other people to share experiences.

CATCH – a free NHS health app for parents and carers of children from pregnancy to age 5. CATCH eases the sense of information overload, particularly regarding pregnancy and children’s health. With the number of resources available, it can be difficult to know who to trust. CATCH provides local NHS-approved information with your best interests at heart, so you won’t need to look elsewhere.

Combined Minds – an app developed for teenage mental health charity stem4 by Dr. Nihara Krause, Consultant Clinical Psychologist, to help families and friends support young people with their mental health.

Hub of Hope – mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time.

Lower My Drinking – expert advice and scientifically-proven tools you need to reduce your drinking to the recommended limit of 14 units a week or less.

Molehill Mountain – an app to help autistic people understand and self-manage anxiety.

My Possible Self – Mental health support created by world-leading healthcare professionals. Teaming up with their friends at Priory Healthcare, world leaders in mental health, they have created interactive tools and techniques, using cognitive behavioural therapy (CBT), customised for digital use.

NHS Smokefree – NHS Quit Smoking app to help you quit smoking and start breathing easier.

Pzizz – app to help you quickly quiet your mind, fall asleep fast, stay asleep, and wake up refreshed. They create beautiful “dreamscapes” — a mix of music, voiceover and sound effects designed using the latest clinical research — to help you sleep better at night or take power naps during the day.

Worry Tree – aims to help you take control of worry wherever you are. You can use the app to record whatever you feel worried about. It uses cognitive behavioural therapy (CBT) techniques to help you notice and challenge your worries. It can also help you create an action plan for managing worry.

Qwell – Adults in Cambridgeshire and Peterborough can sign up to this free online support and wellbeing community. Once anonymously registered, you’ll gain access to online peer support, self-help resources, an online magazine and chat-based counselling.

Support for young people

Young people can improve their mental health by staying physically active, learning about mental health and wellbeing, tracking their own mood, learning good coping strategies, how to manage stress, how to manage difficult feelings and reaching our for specialist help when they need it. Below is a list of useful resources for young people:

Phone lines

  • Anxiety UK – call 03444 775 774 (Mon-Fri 9:30am-5:30pm, not freephone)
  • BEAT Youthline – call 0808 801 0711 (9am-8pm Mon-Fri, 4pm-8pm weekends)
  • CALM – call 0800 58 58 58 (5pm-12am every day).
  • Childline (up to 19 years) – call 0800 1111 (Mon-Fri, 9am-3:30pm), or 1to1 chat option via website.
  • The Mix – call 0808 808 4994 (3pm-12am every day), or via email or 1:1 chat (see website).
  • No Panic Youth (13-20 years) – call 0330 606 1174 (Mon, Tues, Weds Fri 3pm-6pm, Thurs and Sat 6pm-8pm, not freephone).

Websites

Emotional Health and Wellbeing Service have dedicated helplines to advise and support young people.

ChatHealth: Text Messaging Service for 11-19 year olds – ChatHealth is an alternative way for young people to engage with experienced clinicians who will answer texts from 9.30am-4pm Mon-Fri on a range of topics including anything from healthy eating, smoking, self-harm and bullying. Young people (11-19 years) can text 07480 635 443 to start a conversation.

Keep-Your-Head website for Children & Young People – brings together good, reliable information on mental health and wellbeing.

Centre 33 – provide free and confidential information and support for young people up to the age of 25 in Cambridgeshire and Peterborough.

The Cogwheel Trust – a Cambridgeshire-based charity which works to improve the emotional and mental wellbeing of local people. Cogwheel provides a range of counselling services for all ages (in-person and online) including providing services which are affordable to those on low and limited incomes.

Young Minds  – provide young people with tools to look after their mental health. Their website is full of advice and information on what to do if you’re struggling with how you feel.

The Mix  – here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts that people under 25 have in order to give them the best support through their digital and phone services.

The Kite Trust – support the wellbeing and creativity of LGBTQ+ young people in Cambridgeshire, Peterborough and surrounding areas through information, support and groups.

Papyrus – provide confidential support and advice to young people struggling with thoughts of suicide.

Apps

Worry Tree – The WorryTree app aims to help you take control of worry wherever you are. You can use the app to record whatever you feel worried about. It uses cognitive behavioural therapy (CBT) techniques to help you notice and challenge your worries. It can also help you create an action plan for managing worry.

Think Ninja – a mental health app designed for 10 to 18 year olds. Using a variety of content and tools, it allows young people to learn about mental health and emotional wellbeing, and develop skills they can use to build resilience and stay well. Available at app stores.

Kooth is a free mental health provider who offers anonymous and personalised mental health support for Children and Young People online and through an app.

Calm Heart – an app for sleep, meditation and relaxation.

Clear Fear  – an app developed for teenage mental health charity stem4 by Dr Nihara Krause, Consultant Clinical Psychologist, that uses the evidence-based treatment CBT to focus on learning to reduce the physical responses to threat by learning to breathe, relax and be mindful as well as changing thoughts and behaviours and releasing emotions. The Clear Fear app is recommended for the ages of 11-19 years.

DistrACT – app gives you easy, quick and discreet access to information and advice about self-harm and suicidal thoughts. For Anyone over the age of 17 who’s concerned about self-harming.

Me Too – app provides a safe and secure forum for teenagers wanting to discuss any issue affecting their lives. You can anonymously get advice from experts or other teenagers going through similar experiences in areas such as mental health, self-harming, relationships and friendships.

Molehill Mountain – an app to help autistic people understand and self-manage anxiety.

My Possible Self – Mental health support created by world-leading healthcare professionals. Teaming up with their friends at Priory Healthcare, world leaders in mental health, they have created interactive tools and techniques, using cognitive behavioural therapy (CBT), customised for digital use.

Pzizz – app to help you quickly quiet your mind, fall asleep fast, stay asleep, and wake up refreshed. They create beautiful “dreamscapes” — a mix of music, voiceover and sound effects designed using the latest clinical research — to help you sleep better at night or take power naps during the day.

Student Health App  – provides easy access to more than 900 pages of reliable health information all in one place. The content has been created for university students by NHS doctors and is regularly updated.

Feeling Good Teens – offers Positive Mental Training audio programmes for 10 to 15-year-olds to develop self-esteem, resilience and goal-focused motivation. Feeling Good’s research in the NHS shows that this can help with letting go of worries, cope better with stress, and sleep better.

Support for children

Children can improve their mental health by staying physically active, learning to notice and talk about their feelings and to connect with other people. It can help them to know about where to get help and to reach out for help if they are feeling sad or worried about something. Below is a list of useful resources for children:

Phone lines

  • Childline (up to 19 years) – call 0800 1111 (Mon-Fri, 9am-3:30pm), or 1:1 chat option via website.
  • The Mix – call 0808 808 4994 (3pm-12am every day), or via email or 1:1 chat.

Websites

Stormbreak – aim to improve children’s mental health through movement, equipping them with sustainable, transferable skills and coping strategies to thrive during the complex demands of growth into adult life.

Keep-Your-Head website for Children & Young People – brings together good, reliable information on mental health and wellbeing.

The Cogwheel Trust – a Cambridgeshire-based charity which works to improve the emotional and mental wellbeing of local people. Cogwheel provides a range of counselling services for all ages (in-person and online) including providing services which are affordable to those on low and limited incomes.

The Mix  – here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts that people under 25 have in order to give them the best support through their digital and phone services.

The Pound Trust – helps with talking about LGBTQ+.

Apps

Kooth is a free mental health provider who offers anonymous and personalised mental health support for Children and Young People online and through an app.

Think Ninja – a mental health app designed for 10 to 18 year olds. Using a variety of content and tools, it allows young people to learn about mental health and emotional wellbeing, and develop skills they can use to build resilience and stay well. Available at app stores.

Chill panda – Learn to relax, manage your worries and improve your wellbeing with Chill Panda. The app measures your heart rate and suggests tasks to suit your state of mind. Tasks include simple breathing techniques and light exercises to take your mind off your worries. Suitable for ages 4-13.